To Certify or Not to Certify

You’re working on a project. Somebody in the meeting says, “We need to certify everybody.”

The question is how do you practically turn that statement into reality and does it make sense.

Each person on the room may have a view of what certification means.

• The basic consultant may think certification will be granted when a student completes class.
• The business analyst thinks that we need to have a quiz.
• The business process expert wants to see the student actually perform the task in live SAP.

The answer of course is any of the three could be correct. So what is a practical take away? The takeaway is that if the task being performed is extremely important such as Revenue Recognition and the risk is high at Go-live, then the business process expert is probably right.
However, if the task were trivial such as an additional check box that had been added to an order process input screen, a quiz would be sufficient and the business analyst would be right.

Bottom line it really depends on what you’re teaching. So to avoid enormous amounts of lost time discussing theory. Ask meeting attendees to reserve judgement based on what the learning objectives of the class are and specific detail. Click here for link to "How to do Certify" on jTask web site.